What to Do After a Bank Transfer Scam (APP Fraud)
In Authorized Push Payment (APP) fraud, speed is critical. While banks may initially claim transfers are non-refundable because you authorized them, regulatory frameworks impose strict duties of care on both sending and receiving institutions.
Immediate Protective Actions:
1. Contact Your Bank Immediately
Request an urgent recall of the payment and ask for your report to be escalated to their specialist Fraud & Financial Crime Unit.
2. Contact the Beneficiary Bank
Notify the receiving institution that their account has received fraudulent proceeds so they can freeze remaining balances.
3. Log a National Police Report
Obtain a formal crime reference number from your national reporting agency (e.g., Action Fraud in the UK or FBI IC3 in the US).
4. Preserve All Warning Screens
Document any Confirmation of Payee prompts, phone call timestamps, and spoofed caller ID records.